Platform Capabilities
Core features that power every phase of the journey mapping process
Multi-User Collaboration
Role-based permissions for teams across organizations
Guided Workflows
Step-by-step processes that cannot skip required elements
Embedded Training
Prompts, examples, rubrics, and training labs built in
Client Voice Capture
Required emotional experience and lived experience documentation
Handoff Tracking
Explicit ownership and accountability at every transition
Baseline vs Post-Reform
Data collection and automatic comparison over time
Cross-System Participation
Internal and external partners in one shared journey
Visual Map Generation
Swim-lane maps, emotional overlays, and data flow diagrams
Accreditation Aligned
COA, CARF, CFSR, and SAMHSA standards baked into design
Cross-System Design Considerations
Built for real-world complexity across organizations
Multiple Organizations
Support multiple organizations in one shared journey with clear boundaries
Shared vs Private Data
Granular data controls for what's shared between participating organizations
Governance Agreements
Data governance agreements embedded directly into the platform workflow
Referral Accountability
Cross-agency referral tracking with closed-loop feedback mechanisms
Visual Outputs & Exports
Professional deliverables generated from your mapping data